Terms And Conditions

 

Delivery Policy 

DDS takes great care with delivering your orders. Please ensure the address you have supplied is correct as redelivery will incur a fee. We are unable to accept responsibility for non-delivery if you have supplied the incorrect address and time. 

DDS reserves the right to cancel and refund your order should the delivery location attract excessive costs of delivery. Most deliveries take 3-4 business days. Please allow up to 7 business days for delivery. 

 

Refund Policy 

DDS will not issue refunds unless goods are returned in ‘as new’ condition within 30 days of ordering. The cost of return shipment must be borne by the customer. Please note, a restocking fee of 15% applies. 

 

Returns 

Any products being returned must be shipped to us at the customer’s expense. If an item is under warranty it will be repaired free of charge and returned to your nominated address. For items outside of warranty a minimum assessment fee of $75.00 ex GST applies. Once assessed we will provide an estimate cost of repair.

 

Online Payment 

This website supports Secure Socket Layers of 128bit or greater. We do not store credit card details. All transactions are in Australian Dollars